Customer Service

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International Logistics Training Resources : May 22nd - Good morning, All. We are looking for resources (classes, online materials, or otherwise) to help train a few of our personnel in international logistics coordination. We import approximately 50% of our molds and some short production runs and I suspect we're leaving money on the table relying upon standard forwarders and our suppliers to handle the shipments. Does anyone have experience with specific training resources that you can recommend? Thanks! Chris Burkhead
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Injection Molding Machine Time Available : May 18th - We currently have press time open on 210-950 ton presses. Please contact Dennis at 317-773-5699 ext. 103 Dennis
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Extruded Rounds in Zylar : May 11th - I need an extruder that can extrude a solid rod with a diameter larger than 6 inches in Clear Zylar. Could also be a tube with a minimum 3" ID and over 6" OD. Would need a 12 foot piece. Please contact me asap. 727-572-6318. Darryl
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USED PART TOTES : May 2nd - We have over 1000 used totes 24" X 22 X 7" Gray. They are in really good shape but the program has gone away. Any offer over $1.00 each FOB Springville, IN John Passanisi
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IQMS CRM : Apr 27th - We are currently using the CRM module of IQMS, but only in our customer service area as a means to document conversations that occur with customers. We are going to expand its usage and was curious as to how others have implemented it and set it up? We would like to expand its use into the Sales area and also use it more broadly throughout the organization as a communication tool. We are looking for some feedback as to others experiences, suggestions, input, etc. Your insight would be appreciated. Doug Baril Nicolet Plastics, LLC doug.baril@nicoletplastics.com Doug Baril
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Group List

Allen, Dominique - Customer Logistics Coordinator
Bender, Bryn - Coordinator
Bishop, Ron - Technical Manager
Bursley, Terry - Customer Service
Burt, Melissa - Customer Support & Logistics Manager
Cochran, Brian - Technical Manager
Dudeck, Katie - Contract Administrator\Customer Service
Elliott, Deborah - Customer Service
Feitoza, Ingrid - Engineering and Sales Assistant
Fogle, Diane - Customer Service
Good, Monica - Customer Service Manager
Holbrook, Catrina - Customer Service Rep.
Joel, Lori - Supply Chain Mgr
Justinger, Scott - Tech Development Manager
Lawrence, Audrey - Customer Service
Lehman, Lisa - Executive Assistant / Customer Service Manager
Letts, Mike - Business Development
Marshal, Michelle - Sr Program Mgr
Masternak, Kari - Customer Service Manager
May, Cindy - Office Manager
Moran, Connie - Customer Service
Poling, Darrell - Material Mgr
Prinkey, Allison - Customer Service Manager
Ramos, Henry - Buyer/Planner
Robert, Beth - Administrator
Spencer, Dawn - Customer Service Rep
Steingraber, Danny - Customer Service
Sumpter, Charlotte - Admin
Tabor, Mike - Materials Manager
Urey, Brandi - Communications Coordinator
VanCamp, Fred - General Manager
Vandentoorn, Bill - CS/Scheduler
Vierling, Lisa - Customer Service Manager
Washburn, Shonda - Customer Service Coordinator
Zimmer, Robin - Production Control Manager
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