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Plastic Industry Forum - Converse with Plastics Processing Leaders / Business / Job Description for Production Scheduler
Posted:  22 Jul 2008 22:15
We are currently evaluating the duties and responsibilites for production scheduler. We are looking for input for reporting structure and responsibilities for this position.

Diane Fogle
Posted:  22 Jul 2008 22:28
At Tech Molded Plastics, the person responsible for scheduling of production is the "Production Control Manager".

The position reports to the Operations Manager/ President (if lack of operations manager)

Position Summary:
Customer focus is the key function of this position.  Schedules samplings and production runs to comply with customer delivery requirements and documents activities (including invoicing to customer) in accurate and timely manner in appropriate computer data systems.  Interfacing with appropriate personnel for scheduling of equipment, the documentation of these activities for accurate reporting and evaluation of trends.  Manage purchase orders, contract review, and customer interaction.  Maintain 100% on time delivery and effective EDI utilization.  Monitors monthly financial/job costing and helps initiate cost improvements.

Essential job functions:

85% - Customer Service, Scheduling and Order Entry –
•    Create and present sampling schedule in weekly debug meetings and timely distribution to appropriate personnel.  Work with Operations Manager to create a schedule which results in efficient machine utilization in concert with production run schedule.  (Interact with Plastics Division Manager)
•    Receives and enters all Purchase Orders from customers in DTR system.  Orders may be received by fax, mail, verbally, or EDI.
•    Creates Work Orders for changeovers, (as needed), per customer requests and requirements.
•    Insures that runs are prioritized for on time delivery, raw material is available as schedules are created.
•    Creates estimates for customers regarding sampling and requotes on existing piece price and short production runs.  Understands profit policies of the company and implements same in quoting activities.
•    Schedule production runs to insure parts are produced and delivered on time.  Works with Division Manager to schedule production orders for maximum machine utilization and in concert with sampling schedule.
•     Monitors current part inventory, updates production board daily, insures that transportation time is considered in lead time for on-time delivery.
•    Preventive maintenance.  Using DTR track press hours and schedule preventive maintenance with Maintenance Manager
•    Adjust quantity in physical inventory menu to reflect physical quantity on production request vs. shift reported quantity.
•    Coordinates tool retrievals and paperwork
•    Creates a daily duties list to review for the press floor for scheduling.
5% - Supervision –
•    Directly supervises employees in Production Control.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include:  interviewing, hiring, and training employees.
•    Implement performance appraisals yearly and enforce company policy.
•    Plan, assign, and direct work appraising performance, and rewarding and disciplining employees, addressing complaints and resolving problems as needed.
Practice continuous improvement and sets goals accordingly
10% - Safety –
•    Meet OSHA and DER compliance.
•    Ensure safe working habits
•    Ensure all employees are wearing their safety equipment
•    Performs accident investigations
Implement corrective actions if an accident would occur.

I have included only the "meat" of the responsibilities above.

If I were creating a new position, I would want to have input from all of the interfacing department heads to make certain that everyone's expectations were covered in the creation of the job description and subsequent skills needed.

I hope this helps.

Cindy Paris
Posted:  23 Jul 2008 23:11   Last Edited By: Troy Nix
The Job Description for Production Scheduler used in the 2007 Wage and Salary Survey for the Plastics Industry is as follows:

"Schedules production according to customer requirements while maintaining machine utilization standards and on-time delivery standards."

MAPP’s 2007 Wage and Salary survey covers job titles in multiple areas of a plastics business including but not limited to administration, technical, operations, and management. Participants to this survey included U.S. plastics manufacturing companies accounting for well over 6,300 employees with 20% of the respondents representing companies below $4.9M in sales; 46% of the respondents representing companies between $5.0M – 14.9M in sales; and 34% of the respondents representing companies above $15M in annual sales.

In evaluating the Production Scheduler Position, a total of 48 employees were represented in the results.  The MEDIAN "STARTING" salary was $33,000.  The AVERAGE salary based on 9.27 years of work experience was $44,571 while the MEDIAN salary was $40,000.

Troy Nix
Posted:  14 Aug 2009 14:26
We have put our Scheduler position and customer service together, here is a copy of the details of the description:

Summary: Establish and maintain profitable relationships with customers on behalf of the company by taking responsibility for each customer contact and by ensuring that all customer requirements are met.  Customer Service Representatives are the primary internal representative of our organization, each representative must convey a sense of expertise to all customers.  Plan and formulate production schedules to support customer releases including order changes, work in process requirements and preventative maintenance.  Determine manufacturing parameters to best utilize inventory, staffing, equipment and shipping schedules.  Maintain check on material inventories, production progress and other factors affecting schedules.  Requires working knowledge of manufacturing processes, capacity and production control procedures.

Customer Service Essential Duties and Responsibilities include the following. Other duties may be assigned.

•    Daily entry of customer purchase orders into IQ
•    Daily contact with customer web sites for additional requirement or update current purchase orders.
•    Coordinate with purchasing and manufacturing to meet customer requirements
•    Confer with appropriate employees to provide and coordinate critical information to achieve 100% On-Time Delivery of Customer requirements
•    Communicate with customers in regards to complaints and follow through with Quality department to insure timely resolution
•    Maintenance of customer information in IQ.
•    Develop and maintain excellent communications with customers to full fill quality objectives for Custom profile.
•    Confer with other supervisory or managerial employees to recommend changes in order to minimize or avoid recurring customer Quality or On-Time delivery issues.

Scheduling Essential Duties and Responsibilities include the following.  Other duties may be assigned.

•    Schedule extrusion and finishing processes according to customer requirements and equipment capacity.
•    Schedule engineering orders to appropriate extrusion lines by working with the engineering coordinator.
•    Monitor and report on extrusion line capacity, notifying appropriate managers when capacity does not meet customer demand.
•    Modifies IQ Shop Calendar when appropriate based on production schedules.
•    Coordinates preventive maintenance and production schedules to ensure customer requirements are met.

Jenny Redes
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