Join Date: Oct 2011
Supervises and coordinates activities of workers engaged in verifying and keeping records on incoming orders and out going products by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Oversees all aspects of Customer Service Department.
Interface will all departments regarding customer orders and on time deliveries.
Oversees Shipping & Receiving Department.
Performs activities as they relate to ISO 13485:2003.
Studies orders and other records to determine priorities, work assignments.
Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
Maintains vehicle maintenance report.
Compiles records of unfilled orders.
Issues written and oral instructions.
Studies and standardizes procedures to improve efficiency of subordinates.
Maintains harmony among workers and resolves grievances.
Adjusts errors and complaints.
Other duties as assigned.
Directly supervises four employees in the Shipping and Receiving Department and two employees in the Customer Service Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
To apply, please submit a resume and salary requirements to email@example.com or mail to Human Resources, 485 Florence Road, Constantine, MI 49042.