Join Date: Apr 2010
Responsible for fulfilling the role of Quality Engineer; this is a hands-on position. Ensure the quality of the parts produced at Trademark Plastics, Inc. meet all customer expectations; quickly and effectively take action when non-conformances are found. Maintain the most recent interpretations of the quality system requirements and therefore ensure that documented practices meet the true interpretation of the quality management system standards.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Collaborate with Trademark Plastics, Inc. customers’ quality and engineering personnel to determine critical part features and review manufacturability of design. Make recommendations to modify customer part specifications and tolerances as necessary to support cost effective production.
Provide engineering support to operations ensuring consistent application of quality techniques
Resolve quality issues of capability, tolerancing, and materials related issues.
Resolve quality issues by identifying problems, examining solution options, implementing action plans, and providing resources.
Effectively communicate and reinforce TPI's commitment to quality improvement efforts
Determine when process stability and capability studies should be performed on existing processes. Review and analyze results. Recommend changes to processes based upon findings and perform follow up to verify effectiveness.
Participate in the Advanced Product Quality Planning activities to determine appropriate use of existing and new measurement systems during new tool or process design and startup.
Participate in the development of Failure Mode and Effects Analysis (FMEA) and control plans.
Maintain Control Plans and FMEA's throughout the life of the part.
Facilitate and promote use of appropriate problem solving techniques for effective root cause analysis and successful corrective action.
Perform duties in accordance with quality system requirements as the voice of TPI's customers.
Coordinate with Sales, Purchasing, Engineering, Production, and Toolroom to resolve customer complaints and concerns.
Lead PPM improvement plan for strategic customers.
Apply appropriate use of statistical techniques.
Determine and apply appropriate Measurement System Analysis tools.
Oversee the QC Leads
Minimum Technical Qualifications:
Bachelor degree in Engineering, prefer Manufacturing or Mechanical
1-3 years’ experience managing a certified quality management system (e.g ISO 9001/13485).
Exceptional mechanical aptitude (i.e. intuitive understanding of mechanical processes)
Proven track record of driving continuous quality improvement in a manufacturing environment.
Customer quality assurance experience.
Previous audit experience.