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MAPP Plastics Discussion Forum

The MAPP Plastic Industry Discussion Forum allows members to rapidly communicate with each other. Post both questions and answers to questions that other MAPP members have about any industry topic from material and process issues to R&E Tax Credits and other business issues.

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Posted:  27 Apr 2017 14:49   Last Edited By: Nicolet Plastics Inc.
We are currently using the CRM module of IQMS, but only in our customer service area as a means to document conversations that occur with customers.  We are going to expand its usage and was curious as to how others have implemented it and set it up?  We would like to expand its use into the Sales area and also use it more broadly throughout the organization as a communication tool.  We are looking for some feedback as to others experiences, suggestions, input, etc.  Your insight would be appreciated. 

Doug Baril
Nicolet Plastics, LLC

Doug Baril
Posted:  11 Oct 2017 20:24
Hello Doug,

    Curious if you implemented the IQMS CRM module into your sales department. Any feedback would be appreciated.

Thank you
Barry Stainbrook
Maloney Tool and Plastics
Posted:  24 Oct 2017 23:58
Barry / Doug:

MAPP created a benchmarking matrix for IQMS users that identifies who is actually using specific modules of IQMS. 

I will have Marcella Kates share this electronic document with you as this will aid in identifying who you might want to talk with about CRM.


Troy Nix
Posted:  08 Nov 2017 20:48
Can you forward that document to MMI as well?
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